Shipping policy
Shipping Policy
Last updated: June 22, 2025
At Kbae Jewels, every kit and piece is packed with care. Please review the details below before placing your order:
Processing Times
All orders are processed within 2–5 business days (excluding weekends and holidays). During high-volume periods (like sales or holidays), processing times may be slightly longer.
You’ll receive an email notification with tracking info as soon as your order ships.
Shipping Rates & Delivery Estimates
Shipping is calculated at checkout based on your location and shipping method. We offer:
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Standard Shipping (3–7 business days)
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Free Shipping on orders over $75 (U.S. only)
Delivery times may vary depending on carrier and destination.
International Shipping
At this time, we primarily ship within the United States. For international inquiries, email us at kbaejewels@gmail.com.
Lost or Delayed Packages
Once your order is in the hands of the carrier, we are not responsible for delays, lost packages, or tracking errors. If you experience a shipping issue:
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First, check your tracking link
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Then contact the shipping carrier directly
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Still need help? Reach out to us and we’ll do our best to assist
Wrong Address?
Please double-check your shipping address at checkout. If you notice an error, email us ASAP at kbaejewels@gmail.com. We can’t guarantee changes once the order has shipped.
Sustainable Shipping
Whenever possible, we use recyclable or reusable packaging. Your order may arrive in a branded box or eco-mailer — perfect for gifting or keeping your supplies organized!
Questions?
We’re here for you!
Email us at kbaejewels@gmail.com with any shipping questions or concerns.